Privacy Policy

Last updated: 09/06/2025

Dr and Skin (“we”, “our”, or “us”) is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website www.drandskin.co.uk or engage with our services.

1. Who We Are

We are Dr and Skin, a UK-based, doctor-led aesthetic clinic. Our registered business address is 10 Delph Avenue Egerton BL7 9TT. For all data-related matters, please contact us at contact@drandskin.co.uk.

2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity data: Name, date of birth, gender

  • Contact data: Email, phone number, address

  • Medical information: Health conditions, medications, allergies (only with your explicit consent)

  • Appointment & treatment history

  • Payment data: (Handled securely via Stripe – we do not store full card details)

  • Technical data: IP address, browser type, device, usage statistics via cookies (see Section 7)

3. How We Use Your Data

We use your data for:

  • Booking and managing appointments

  • Providing treatments safely and appropriately

  • Sending appointment reminders or follow-ups

  • Responding to your enquiries

  • Complying with legal or regulatory requirements

  • Marketing (only with your explicit opt-in consent)

4. Sharing Your Data

We do not sell or share your data with third parties for marketing purposes.

We may share data with trusted providers who support our clinic operations (e.g. booking systems, payment processors, insurers) — only as necessary and under strict confidentiality agreements.

5. How We Store Your Data

Your data is securely stored using encrypted systems and protected databases (e.g. Acuity Scheduling, Stripe, or medical record platforms such as Clever Clinic). We retain your data only for as long as necessary in accordance with legal or medical guidelines.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request erasure (in certain cases)

  • Object to or restrict processing

  • Withdraw consent at any time (e.g. for marketing emails)

To exercise these rights, contact us at contact@drandskin.co.uk

7. Cookies

We use cookies to improve your website experience and analyse traffic. You can control cookie preferences in your browser settings.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

10. Contact Us

If you have questions about this policy or how we handle your data, please contact:

Dr and Skin
Email: contact@drandskin.co.uk
Phone: 07572057774
Website: https://www.drandskin.co.uk